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	<title>Brad Sugars&#039; Blog &#187; books</title>
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	<link>http://bradsugarsblog.com</link>
	<description>Brads Web Log</description>
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		<title>Fathers Day &#8230;</title>
		<link>http://bradsugarsblog.com/fathers-day/</link>
		<comments>http://bradsugarsblog.com/fathers-day/#comments</comments>
		<pubDate>Sun, 21 Jun 2009 21:43:23 +0000</pubDate>
		<dc:creator>bradsugars</dc:creator>
				<category><![CDATA[books]]></category>
		<category><![CDATA[dad]]></category>
		<category><![CDATA[father]]></category>
		<category><![CDATA[kids]]></category>
		<category><![CDATA[McGraw Hill]]></category>

		<guid isPermaLink="false">http://www.bradsugars.com/?p=247</guid>
		<description><![CDATA[<p>Simple words today ...</p>
<p>Anyone can be a father, but it takes a lot of work to be a DAD ...</p>
<p>Remember kids spell LOVE their own way ... T.I.M.E.</p>
<p>Spend the day with your kids ...</p>
<p><a href="http://bradsugarsblog.com/fathers-day/" class="more-link">Read more on Fathers Day &#8230;...</a></p>
<p><a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save?linkurl=http%3A%2F%2Fbradsugarsblog.com%2Ffathers-day%2F&#38;linkname=Fathers%20Day%20%26%238230%3B"><img src="http://bradsugarsblog.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a> </p>]]></description>
			<content:encoded><![CDATA[<p>Simple words today ...</p>
<p>Anyone can be a father, but it takes a lot of work to be a DAD ...</p>
<p>Remember kids spell LOVE their own way ... T.I.M.E.</p>
<p>Spend the day with your kids ...</p>
<p>Brad Sugars</p>
]]></content:encoded>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>I Want Your Unhappy Customer Experience Stories &#8230;</title>
		<link>http://bradsugarsblog.com/i-want-your-unhappy-customer-experience-stories/</link>
		<comments>http://bradsugarsblog.com/i-want-your-unhappy-customer-experience-stories/#comments</comments>
		<pubDate>Mon, 01 Jun 2009 01:24:33 +0000</pubDate>
		<dc:creator>bradsugars</dc:creator>
				<category><![CDATA[act]]></category>
		<category><![CDATA[Action]]></category>
		<category><![CDATA[books]]></category>
		<category><![CDATA[Bradley Sugars]]></category>
		<category><![CDATA[customer serivce]]></category>
		<category><![CDATA[discover]]></category>
		<category><![CDATA[franchise]]></category>
		<category><![CDATA[McGraw Hill]]></category>
		<category><![CDATA[unhappy]]></category>
		<category><![CDATA[unhappy customers]]></category>

		<guid isPermaLink="false">http://www.bradsugars.com/?p=145</guid>
		<description><![CDATA[<p>Had  a great experience today of someone turning an unhappy experience into a great one and I want to know if you had an unhappy experience that was turned around ...</p>
<p><a href="http://bradsugarsblog.com/i-want-your-unhappy-customer-experience-stories/" class="more-link">Read more on I Want Your Unhappy Customer Experience Stories &#8230;...</a></p>
]]></description>
			<content:encoded><![CDATA[<p>Had  a great experience today of someone turning an unhappy experience into a great one and I want to know if you had an unhappy experience that was turned around ...</p>
<p>Let me give you mine.  The usual restaurant my wife and kids go for lunch on a Sunday had an item on their menu changed by their "corporate head office" and it's my favorite sushi ... it arrived and I was unhappy.</p>
<p>So, when the manager came over, he made a really quick decision and took action.  He said, sir, let me make you the old one on the house right away ... happy customer, will return and buy again.</p>
<p>Simply put he took action to turn an unhappy customer into a happy one.   I'd love your story to help with a new training program on turning unhappy customers into happy ones ...</p>
<p>Thanks ... Brad ...</p>
<p>PS.   If you want help turning your unhappy customers into raving fans, speak with one of my ActionCOACH Business Coaches, as franchisees they know what it takes to run a business of your own ... <a href="http://www.actioncoach.com">www.actioncoach.com</a> ...</p>
]]></content:encoded>
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		<slash:comments>9</slash:comments>
		</item>
		<item>
		<title>Raising a Family as an Entrepreneur &#8230;</title>
		<link>http://bradsugarsblog.com/raising-a-family-as-an-entrepreneur/</link>
		<comments>http://bradsugarsblog.com/raising-a-family-as-an-entrepreneur/#comments</comments>
		<pubDate>Wed, 20 May 2009 23:56:49 +0000</pubDate>
		<dc:creator>bradsugars</dc:creator>
				<category><![CDATA[Goal Setting]]></category>
		<category><![CDATA[avid]]></category>
		<category><![CDATA[books]]></category>
		<category><![CDATA[dad]]></category>
		<category><![CDATA[entrepreneur]]></category>
		<category><![CDATA[family]]></category>
		<category><![CDATA[Goal]]></category>
		<category><![CDATA[Goals]]></category>
		<category><![CDATA[kids]]></category>
		<category><![CDATA[McGraw Hill]]></category>
		<category><![CDATA[PARENT]]></category>
		<category><![CDATA[PARENTING]]></category>
		<category><![CDATA[written]]></category>

		<guid isPermaLink="false">http://www.bradsugars.com/?p=81</guid>
		<description><![CDATA[<p>You know as an Entrepreneur we forgo a lot of time with friends and family early on in our career, it takes at least 7 to 10 years to build a great company as that's how long it A) takes to learn it and B) takes for the completion of one full economic cycle ...</p>
<p><a href="http://bradsugarsblog.com/raising-a-family-as-an-entrepreneur/" class="more-link">Read more on Raising a Family as an Entrepreneur &#8230;...</a></p>
]]></description>
			<content:encoded><![CDATA[<p>You know as an Entrepreneur we forgo a lot of time with friends and family early on in our career, it takes at least 7 to 10 years to build a great company as that's how long it A) takes to learn it and B) takes for the completion of one full economic cycle ...</p>
<p>But away from business, these next few days I am Mr Mom, my wife is on a trip with her Dad and I am having a few days of Daddy, daughter time as well ...</p>
<p>My favorite song with the girls (yes I have two) at the moment is I'm cleaning my gun ...</p>
<p>They are still young but I know that just like business I am learning at every step how to be a great Dad.  Not easy, not something we will ever Master I think until we are grand-parents, but suffice to say, a rewarding challenge.</p>
<p>I use a lot of my coaching skills and techniques with the girls ...</p>
<p>1.  Always answer YES with conditions, like yes you can have that if you have your own money her to buy it ...</p>
<p>2.  Always use questions, "do you think that was a good choice or a bad choice?"</p>
<p>3.  Always focus on the positive, NOT Stop jumping on the bed, but Please get on the floor now ...</p>
<p>4.  And the best lesson, goals are good, but cannot always be a carrot, sometimes you need a stick and I have to remember I am their Dad, not their friend ...</p>
<p>Enjoy your parenting and finally, the best lesson I ever got about parenting ...</p>
<p>Kids spell LOVE ... T.I.M.E.</p>
<p>Brad</p>
]]></content:encoded>
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		<slash:comments>13</slash:comments>
		</item>
		<item>
		<title>If only people knew what they wanted &#8230;</title>
		<link>http://bradsugarsblog.com/if-only-people-knew-what-they-wanted/</link>
		<comments>http://bradsugarsblog.com/if-only-people-knew-what-they-wanted/#comments</comments>
		<pubDate>Mon, 18 May 2009 02:03:52 +0000</pubDate>
		<dc:creator>bradsugars</dc:creator>
				<category><![CDATA[Goal Setting]]></category>
		<category><![CDATA[avid]]></category>
		<category><![CDATA[books]]></category>
		<category><![CDATA[Bradley]]></category>
		<category><![CDATA[Business Coach]]></category>
		<category><![CDATA[discover]]></category>
		<category><![CDATA[franchise]]></category>
		<category><![CDATA[Goal]]></category>
		<category><![CDATA[McGraw Hill]]></category>
		<category><![CDATA[written]]></category>

		<guid isPermaLink="false">http://www.bradsugars.com/?p=70</guid>
		<description><![CDATA[<p>You know, most people I meet are really struggling to know what they want, and then they wonder why they get it ...</p>
<p>Creating a spectacular life and a great business, have to be done with intention ...</p>
<p><a href="http://bradsugarsblog.com/if-only-people-knew-what-they-wanted/" class="more-link">Read more on If only people knew what they wanted &#8230;...</a></p>
]]></description>
			<content:encoded><![CDATA[<p>You know, most people I meet are really struggling to know what they want, and then they wonder why they get it ...</p>
<p>Creating a spectacular life and a great business, have to be done with intention ...</p>
<p>It's really hard to get where you want to go, if you don't know where it is ... here's a few hints to help you decide what it is you want in life ...</p>
<p>1.  Decide what you DON'T want and list out the exact opposite ...</p>
<p>2.  Think of what you enjoy, what excites you for both yourself and others ...</p>
<p>3. Look at pictures, magazines are the best and tear out things that you think would be great, places you'd love to go or experiences you'd love to have ...</p>
<p>4.  Make a list of everything in your life that needs upgrading or replacing ...</p>
<p>5.  Think of people you admire and make a list of the traits or reasons why ...</p>
<p>Knowing what you want, what you choose is a lot simpler than most people make it.  Just aim at choosing a few things, places, events, traits, learning's or experiences to begin with and add more, at least one more every single day ...</p>
<p>All the Best ... Brad</p>
<p><a href="http://www.bradsugars.com">www.bradsugars.com</a> ... <a href="http://www.actioncoach.com">www.actioncoach.com</a> ...</p>
]]></content:encoded>
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		<slash:comments>11</slash:comments>
		</item>
		<item>
		<title>D &#8230; G &#8230; P &#8230; A &#8230; The Key to a Great Life</title>
		<link>http://bradsugarsblog.com/d-g-p-a-the-key-to-a-great-life/</link>
		<comments>http://bradsugarsblog.com/d-g-p-a-the-key-to-a-great-life/#comments</comments>
		<pubDate>Tue, 05 May 2009 21:20:58 +0000</pubDate>
		<dc:creator>bradsugars</dc:creator>
				<category><![CDATA[Action]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[books]]></category>
		<category><![CDATA[discover]]></category>
		<category><![CDATA[Dream]]></category>
		<category><![CDATA[franchise]]></category>
		<category><![CDATA[Goal]]></category>
		<category><![CDATA[Goals]]></category>
		<category><![CDATA[jim]]></category>
		<category><![CDATA[McGraw Hill]]></category>
		<category><![CDATA[Plan]]></category>
		<category><![CDATA[written]]></category>

		<guid isPermaLink="false">http://www.bradsugars.com/?p=44</guid>
		<description><![CDATA[The bigger you dream, for yourself and then for others (if you are lacking passion this could be the key), the more amazing your life will be. "Nothing if not at first a dream ... "]]></description>
			<content:encoded><![CDATA[<p>D is for DREAM - The bigger you dream, for yourself and then for others (if you are lacking passion this could be the key), the more amazing your life will be. "Nothing if not at first a dream ... "</p>
<p>G is for GOAL - Take your dreams and turn them into a SMART Goal, give it a number, a timeframe and be specific ... By the way, generally if you know how to achieve it, it's NOT a goal it's a simple To DO ... create GOALS that make you learn and grow ...</p>
<p>P is for PLAN - Now you have a goal, WRITE the plan. If it's in your head, it's not a plan ... Who is doing what, by when ... ?</p>
<p>A is for ACTION - Time to go to work ... DO the hard parts first and then the easy will follow ...</p>
<p>All the Best ...</p>
<p>Brad</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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