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Posts Tagged ‘Bradley Sugars’

Over and Over Again

By Brad Sugars

Repeat business equals profit.

No, that’s not a typo and I didn’t stammer. I wanted to use a bit of repetition to drive home one of the biggest keys I’ve found to consistent business growth.

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The Thank-You Note Theory …

By Brad Sugars

I have a theory, and it’s a theory I have seen proven again and again in business.  And, it’s a theory that has made so many companies so much money, that it literally blows me away how few ever use it.

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Buying New Customers …

By Brad Sugars

Mention marketing to the average business owner and they think mainly of advertising, however there are far more cost effective, far more profitable and much easier ways to get yourself new customers …

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3 Steps to Great Service …

By Brad Sugars

So, when is great service really great?

Let’s say you and I go to a restaurant and sit down. The waitress is polite, greets us perfectly and serves us so well we feel obliged to order a little more expensive wine.

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A Quick Question with Major Ramifications …

Imagine that with one simple question I could help you double your profits …

In fact, imagine that with only a few words you could stumble across the one area of your business that is literally overlooked every single day in most companies, to the point where people dismiss it as, “yeah, we’re OK in that area”.

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I Want Your Unhappy Customer Experience Stories …

Had  a great experience today of someone turning an unhappy experience into a great one and I want to know if you had an unhappy experience that was turned around …

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